OpenNo proof needed2 min read · Updated Nov 7, 2026
How to claim the Neutrogena settlement before Nov 25, 2026
Who qualifies for the Neutrogena Skin360 Biometric Privacy Settlement, how much it pays (equal share of the fund), whether you need proof (no proof needed) and how to file before Nov 25, 2026.
Potential payout
Equal share of the fund
Deadline
Nov 25, 2026
Proof
No proof needed
What happened
This $4.7 million settlement resolves claims that the Neutrogena Skin360 skin assessment tool collected facial geometry from Illinois users without the written consent required by the Illinois Biometric Information Privacy Act. The defendant denies wrongdoing.
The case is Melzer, et al. v. Johnson & Johnson Consumer Inc. (No. 3:22-cv-03149-MAS-RLS) in the U.S. District Court, District of New Jersey.
A court-appointed administrator runs the claim process and sends the payments. SettleClub is not affiliated with the administrator or with Neutrogena.
Who qualifies
Anyone who, while in Illinois, performed a Skin360 skin assessment between December 9, 2019 and May 5, 2023.
The class period is Dec 9, 2019 to May 5, 2023. If your purchase, account or visit falls outside those dates, you are not part of this settlement even if everything else fits.
How much you could get
Payments are equal share of the fund from a fund of $4,700,000.
The settlement fund is split among everyone who files a valid claim, after attorneys' fees, administration costs and any service awards approved by the court, so the final amount depends on how many people file.
Do you need proof? No.
No documents. You must submit a claim form, but the site lists no receipt or proof requirement. Every valid claimant receives an equal payment from the fund after fees (up to one-third), costs, service awards and administration. The administrator says the exact per-person amount is unknown until claims are counted.
You sign the claim form under penalty of perjury, so only file if you genuinely fit the class definition above. That is the whole requirement.
How to file
File online or mail a paper claim form postmarked by November 25, 2026. The opt-out and objection deadline is November 10, 2026. The final approval hearing is December 17, 2026 in Trenton. Checks expire 90 days after issue.
The deadline is Nov 25, 2026. Filing takes a few minutes online. Keep the confirmation number the administrator gives you; it is the only proof you filed.
When the money arrives
The court holds its final approval hearing on Dec 17, 2026. Payments go out after the judge approves the settlement and any appeals are resolved, which typically takes a few months.
Track this claim in SettleClub and you will get a reminder before the deadline and a nudge when payments start going out.
Key dates
- Claim deadline
- Nov 25, 2026 · 15 days left
- Opt-out / objection deadline
- Nov 10, 2026
- Final approval hearing
- Dec 17, 2026
- Class period
- Dec 9, 2019 to May 5, 2023
- Last verified by us
- Nov 7, 2026
Questions
Is the Neutrogena settlement legit?+
Yes. It is a court-approved settlement in the U.S. District Court, District of New Jersey. You file on the administrator's official site, never through a third party, and nobody legitimate will ask you to pay to claim.
Do I need a lawyer?+
No. Class counsel already represents the class, and their fees come out of the fund. You just file the claim form.
Do I need a receipt?+
No. This settlement accepts claims on your sworn statement alone.
What if I miss the deadline?+
Late claims are rejected. The administrator has no discretion to accept them, which is why a reminder matters more than it sounds.
Next step
See if you qualify and file in minutes.
SettleClub Pro shows every settlement you qualify for, links you to the official claim form and reminds you before each deadline.
SettleClub is independent and is not a law firm, court, government agency or settlement administrator. This article is a plain-language summary of public court filings and the official notice, not legal advice. Eligibility, dates and amounts are decided by the court and administrator and can change. Neutrogena and related names are trademarks of their owners, used only to identify this settlement.