OpenSome proofConsumer Protection

Amazon Return Policy Settlement

Potential payout

Your unpaid refund, plus interest

Deadline

Dec 1, 2026 · 21 days left

Proof

Some proof

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Shoppers alleged Amazon failed to refund returned items, refunded them late or incorrectly, or recharged them after a return was accepted. Amazon denies wrongdoing but agreed to pay $309.5 million into a non-reversionary fund, on top of completing certain unpaid refunds directly.

Who qualifies

Anyone who returned or requested a refund for a physical product bought through Amazon.com and received in the U.S. between September 5, 2017 and February 12, 2026, and who either did not receive a correct, timely refund, or received a refund and was later incorrectly charged again. There are two subclasses: Subclass A members are identified in Amazon's records and are paid automatically; Subclass B members must file a claim.

What you need

Subclass A needs nothing; those members just choose a payment method. Subclass B must submit a claim form showing it is more likely than not that they belong to the subclass and are owed money, so keep order numbers and return confirmations handy. Payments are proportional to the unpaid transaction amount plus a share of potential interest. Subclass A shares 92.7% of the net fund and Subclass B shares 7.3%.

How to file

Subclass B claims must be submitted online or postmarked by December 1, 2026. The exclusion and objection deadline is also December 1, 2026. The final approval hearing is March 16, 2027 at 10:00 a.m. Pacific.

Case details and sources+

Settlement fund: $309,500,000
Payout terms: Your unpaid refund, plus interest
Claim deadline: Dec 1, 2026
Opt-out deadline: Dec 1, 2026
Final approval hearing: Mar 16, 2027
Class period: Sep 5, 2017 to Feb 12, 2026
Case name: In re: Amazon Return Policy Litigation
Case number: 2:23-cv-01372-JNW
Court: U.S. District Court, Western District of Washington
Administrator: Angeion Group
Last reviewed: Nov 7, 2026

Sources

SettleClub is independent and is not a law firm, court, government agency or the settlement administrator. Eligibility, dates and amounts are decided by the court and administrator and can change; payment figures are estimates. This is a plain-language summary, not legal advice. Confirm details on the official site before filing. Amazon.com and related names are trademarks of their owners, used only to identify this settlement.

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Amazon Return Policy Settlement

Unlock eligibility, filing steps and the official link

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